Automatic Gratuity?

A few days ago, while traveling through the Miami Airport, I encountered something very interesting in terms of a dining experience and a lesson in the English language. Take a close look at the following bill for lunch:

Automatic gratuity of 18%.

That’s right, they automatically included an 18% gratuity. If you read the note at the end, you see that if you want it taken off, “please ask for one of our managers.” I appreciate the restaurant doing the math for me. That’s a convenience. However, AUTOMATICALLY including a gratuity on my bill? DON’T YOU DARE. And do NOT FORCE me to ask for a manager to change it. This is slimy behavior. I’ve seen calculations for various tipping levels on the bottom of checks, but NEVER was it automatically included. THIS IS BOVINE FECES. Don’t play games, guilt trips, and other nonsense. Grow up and run your business properly. A gratuity is NOT automatic. It’s something considered and then applied. Corrupt your morals if you like but stay away from my language. Thank you.

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Published in: on August 2, 2012 at 2:19 pm  Comments (2)  
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2 CommentsLeave a comment

  1. Wow, I’d be mad too. As a former server we never did that…

  2. Happy I don’t fly through Miami any more!


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