Several months ago, American Airlines sent me a pleasant email, declaring I could select my entree for the upcoming flight. What a pleasant surprise! Normally, you watch the stewardess roll the cart past your seat, hoping you’ll get your choice. Not a huge issue, but then again, customer satisfaction matters in a competitive industry. So, giving a passenger the opportunity to have his preference means happy days. Of course, there are only two choices, which is fine with me. After all, we’re on an airplane, not in a swanky restaurant. On recent flights, I went with the egg option for breakfast that you see in the next photo:
The decal on the side even had my name on it. Makes a guy feel important. Food was simple and tasty, again for onboard an airplane. Lunch on the next flight you see below:
The novelty item here was the pretzel stick you see in the upper left of the frame. That salad was also very fresh, and I do like my greens with most meals. I very much like the fact that American Airlines gives me this choice. It may seem like a small thing, but it matters because it shows the airline is thinking about ways to make things better. Thanks for a friendly and safe flight.